Socially Responsible Banking in Southeast Asia

About this Course

Socially Responsible Banking (SRB) is a key driver of sustainable development that connects financial resources with practices that promote environmental responsibility, financial inclusion and responsible lending, to achieve long-term economic growth. The rise of digital banking in Southeast Asia demonstrates how financial institutions are leveraging technology to expand financial inclusion and explore how to incorporate ethical practices throughout their operations. The course also features interviews with cooperative leaders discussing the benefits and challenges of banking the unbanked.


Learning Outcomes

  • Understand the definition and principles ESG in Socially Responsible Banking (SRB)
  • Recognize the significance of technology in SRB
  • Understand the different types of Digital Financial Services (DFS)
  • Identify the foundations of a successful Digital SRB
  • Measuring impact through IIX Values
  • Build trust and credit scores for the financially underserved
  • Promote a savings mindset
  • Facilitate borrowing money for growth through purpose-driven lending and investments


Part 1: Socially Responsible Banking, Digital Banks and ESG
– Definition and Principles
– Significance of technology in SRB 
Part 2: Operating Digital Banking Channels
– Digital Financial Services 
– Foundations of a successful Digital SRB 
Part 3: Case Study – Cooperatives for the Unbanked
– Building credit scores through alternative sources
– Practicing a savings mindset 
– Borrowing money for growth 
– Governance and capability building in cooperatives

IIX Impact Institute Certificate

Achieve a passing grade of 70% or higher on the final exams to earn your e-certificate for completing the course. Share your accomplishment with your network!

Frequently Asked Questions

You will have 90-days of access to each course. All of our courses are self-paced. Within the 90-day period, you have full control over how quickly you want to learn or how many times you want to revisit a certain lecture or reading, even after completing all modules. 

Upon completing all modules (clicking “Mark Complete” after every module), you must complete the final quiz with a minimum score of 70% to earn a digital credential from IIX Institute. Once these conditions are met, our team will send you instructions to access your digital credential to your IIX Institute registered e-mail.

No. Your 90-day access includes the chance to retake your final quiz as many times as you need within that period. You do not have to repurchase the course or start the materials all over again!

Regardless of your current profession or experience in the impact space, you will always have a seat in the IIX Institute classroom. We encourage learners new to the field to start with courses listed under our “For Beginners” learning path. 

To see our courses organized by topics, you can use the search and filter options in the Course Catalog page, or Explore Courses dropdown menu. Each course has a short description and summary of the learning objectives to provide visibility into the main topics and themes.

However, we are always striving to meet the needs of impact professionals, so if you have an idea for a topic you want to share with us, we encourage you to reach out at!

Yes! We have created customized trainings for a wide array of organizations, tailoring the content and instructors to each organization’s region, unique  challenges, and opportunities. To inquire more about corporate trainings with the IIX Institute, please send us an email at with the subject “Inquiry: Corporate Training”.